ACS Ingeo Simplifile US Recordings
           
eRecordingreview.com Score
           
eRecording Software          
  Installation 3 3 4 3
  Ease of use 2 3 4 3  
  Workflow customization 2 2 5 3  
  E Funds Transfer (ACH) 3 3 3 2  
  Image viewing tools 2 2 4 2  
  Systems integration 4 3 4 3  
  Document tracking tools 2 2 4 2  
           
County Services          
  Coverage/Footprint 4 3 4 3
  LRMS Integrations 3 3 4 2
  PRIA Standards Compliance 5 4 5 3
           
Document Support          
  Level / Model I 3 3 3 3
  Level / Model II 3 2 5 2
  Level / Model III 4 5 3 4
           
Customer Service          
  Account representation 3 1 5 3
  Application training 2 2 4 2
  Consulting services 3 2 5 2
  "Remote Hands" Support 2 2 4 2
  Telephone Support 2 2 5 3
           
Application Management          
  ACH reports 3 3 3 3
  Role Management 2 3 4 2
  Branch office management 2 2 4 4
  Document Image Search 3 3 3 3
           
Security & Authentication          
  Account password protection 3 3 3 3
  Encryption 3 3 3 3
  Data Integrity / Tamper proofing 3 3 3 3
  System redundancy 3 3 3 3
           
Pricing          
  Subscription Model Yes Yes Yes Yes
  Per document submission fee Yes Yes Yes Yes
  Key account pricing Yes Yes Yes Yes
           
Average Rating (out of 5) 2.9 2.6 3.9 2.6



Legend 1 = Poor, 2 = Fair, 3 = Good, 4 = Great, 5 = Excellent